Category: <span>Ai News</span>

Chatbots In The Workplace: Security Considerations For Leaders When integrated into your company’s enterprise resource planning (ERP), customer relationship management (CRM) and other systems, agentic AI can assist with workflows, communications and tasks. If left unsupervised or without proper training, the risk of the bot being used for inappropriate or unauthorized functions would increase. By […]

Middle East Customer Experience Centre in Dubai CZ The more you know about your customers, the easier it will be to predict what they’ll do next. The video example above demonstrates how you can identify what customers will likely do and tailor the CX accordingly to capitalize on your predictions. By doing so, they were […]

Chatbot for Healthcare: Key Use Cases & Benefits Conversational chatbots with different intelligence levels can understand the questions of the user and provide answers based on pre-defined labels in the training data. Chatbot algorithms are trained on massive healthcare data, including disease symptoms, diagnostics, markers, and available treatments. Public datasets are used to continuously train […]